At GTBS Candles, we aim to deliver your handmade candles with care and efficiency. Orders are processed within 2-3 business days and shipped via [Insert Shipping Carrier, e.g., USPS, FedEx]. Shipping times may vary based on your location, typically ranging from e.g., 3-7 business days. You will receive a confirmation email with tracking information once your order has shipped. Please ensure that your shipping details are accurate, as we are not responsible for delays or lost packages due to incorrect addresses. If your order arrives damaged, contact us within 7 days of delivery at steve@gtbscandles.com with photos of the damaged items, and we will assist with a replacement or refund. Thank you for choosing GTBS Candles to brighten your space!